1. Your Privacy
2. Purposes for which we collect personal information
We collect and use your personal information for purposes which include:
3. Personal information we collect
We collect and store the following types of personal information about you:
By providing us with your personal information, you consent to us using that personal information for the purposes identified above.
While we generally collect personal information directly from you, in some instances we are provided with personal information by third parties who may include agents, service providers and financial institutions.
When we collect personal information from you, we will generally notify you about the reason for collecting your personal information, to whom we may disclose it to and how you may access your personal information held by us.
4. How we collect and store personal information Collection
We collect personal information from you when you:
We may collect personal information about you using cookies when you use our website to better understand your preferences and improve your user experience.
Cookies are small data file that may be placed on your computer (usually in the browser software folder) or mobile device when you visit our website. Cookies are used to assist us track your use of our website and record your preferences and the user’s computer to interact effectively and enhance security. By recording such information about your use of our website, we are better able to tailor the site for you in the future.
If you wish to disable or delete cookies, you can do so by changing the ‘settings’ in your browser. If you delete or disable cookies, it may impact the functionality of your use of the website in the future.
Storage & Security
When we collect your personal information, we may hold it as either a hard copy or an electronic file. We will take reasonable steps to ensure that your personal information is stored securely and is protected from unauthorised access, loss or interference including adopting administrative and personnel procedures. Where your personal information is stored as an electronic file, it will be stored on our secure server and protected using a firewall.
5. Disclosure of personal information
We may disclose and share your personal information with:
We may disclose your personal information outside of Australia to our agents and service providers located overseas. In such circumstances, we will take reasonable steps to ensure that any overseas recipient will handle your personal information in a manner consistent with the Australian Privacy Principles.
6. Direct Marketing
We may use or disclose your personal information for direct marketing purposes where you have provided your personal information to us for that purpose or have otherwise consented for your personal information to be used for that purpose. This may take the form of emails, SMS, mail or other forms of communication. You may opt-out of receiving such marketing communications from us by using the opt-out function identified on the communication (i.e. unsubscribe link) or by contacting us by email at firstname.lastname@example.org
7. Access and correction of your personal information
Subject to and in accordance with the Privacy Act 1988, upon request we will provide you with access to the personal information we collect and store about you. If the personal information we hold about you is inaccurate, incomplete or out-of-date or if you have a complaint with regard to our management of your personal information you may contact us at:
Telephone: 03 9018 9888
Mail: 3/275 Wattletree Road, Malvern VIC 3144
You may make a complaint about our collection, use or disclosure of your personal information by containing the LDS Corporate Pty Ltd Officer at email@example.com
If you make a complaint about our collection, use or disclosure of your personal information, we will provide written acknowledgement of your complaint and will respond to your complaint within a reasonable time and advise you of the steps we have taken to resolve your complaint. If you consider we have not resolved the complaint we will provide you with information about what further steps you may be able to take.
Last updated October 2021